The appeal - and perils - of working from home

The sad tale of Brittany Pietsch, who filmed herself being fired from her role as an account executive for a US tech company, should be a warning about the need for better management, training and performance assessment of junior staff. Maybe it's also a warning about the perils of trying to lead, manage and train in a world where face-to-face contact  is diminished. My daughter told me about the viral TikTok video that resulted, and while I talked about the importance of being fair, clear and honest when taking away someone's livelihood, she suggested that some managers simply don't like telling their staff that performance isn't good enough and so don't help them improve. So someone at the start of their working career can be left with no clue how to do their job better. It's even harder for managers to mentor, train, help or evaluate junior staff in a hybrid working environment. If, as as is often the case, the managers have home offices (and would like to come into the office one or two days a week at most) while juniors are in flat-shares which encourage going in, say, three or four days a week,  the chances of managers being effective are further reduced. 

Some time before Covid, someone asked me how long I was planning to go on working and I replied, glibly, that I had no intention of stopping but I didn't know how long I wanted to go in for the 7 am morning meeting. My employer's relocation from the City to Canary Wharf and the explosion of low traffic neighbourhoods means that what used to be a 20-minute commute, is now an hour by public transport,  45 minutes by bike (downhill) or 45 minutes by car (on a Sunday morning or before 6:30 am in midweek). The result is that it is now over a year since I last went in for the morning meeting. I go in later instead. 

The shift away from standalone Reuters, Telerate, Quotron or Bloomberg terminals (which were all tiny by comparison to anything you see on a trading desk today) and their replacement with huge banks of screens giving access to multiple applications, reduced human contact on trading floors years ago. The shift away from voice trading and the growth of email and chat, along with regulatory limits to who should have access to what information, has significantly changed the purpose of the cavernous trading floors of the 1980s and 1990s. There's still a strong case for a lot of trading/sales staff to be present on the floor, in order to reduce the risk of (expensive) mistakes, but those old clips of Masters of the Universe lording it over the floor and screaming abuse at everyone, have nothing to do with a modern trading business. 

There is then, little point in my going into work first thing in the morning, and little benefit to being in the office to listen and watch the markets. It has become clear that the only reason to go in at all, is to talk, eat and occasionally drink with other people. Juniors need mentoring and managing, colleagues need to shoot the breeze, bosses need to be helped to say what they really think without hiding behind a Teams connection and clients need ideas. All of these can be done over breakfast, coffee, lunch, tea, drinks or dinner. And the nice thing is that while I like the view of the Wharf from home in the morning, the view from the Wharf is wonderful in the evening... 

I sat there and I listened.....but I heard nothing

The debate about the merits of working from an office, or from home, will rage for years rather than months. Younger workers who live in shared accommodation, and need to be seen at work to speed promotion, have obvious incentives to go back. Factory floor workers, people who operate in tight-knit teams, or in people-facing roles, don’t have a choice. For older workers it’s more complicated but for many, the workplace is part of their social life. Middle-class, middle aged men meanwhile, may enjoy splitting work between the office, the home office and Dordogne office. 

All of this begs a question at the outset - what is ‘the office’ for, in the age of the computer? I’ve spent the last 38 years working in financial markets, most of them as some kind of economist (the actual title on my business cards reflecting an attempt to boost my pay), usually on trading floors. 

Trading floors have changed, however.  This Youtube clip shows Citi's FX trading floor in 1980, and captures the environment when I started, except that in London, there was more banter and more swearing. 'I sit here and I listen' says the head trader, who uses the information flowing all around him to make money. The edge that traders on large trading floors, seeing big flows, had over smaller firms and their clients, was very clear. I loved watching the flow of information and money, and I loved the environment. But that's not what a modern trading floor looks like! 

This on the Credit Agricole trading floor is more corprorate, and more recent. When the presenter says that a few years ago he couldn’t have stood in the middle of the floor and been filmed like this, because of the noise, that struck a chord. If I sit in a modern trading floor and listen, I will hear and learn very little.  

A third clip, from a few years back, shows a trader at BNP Paribas in London. He sits in front of a large bank of screens and uses technology to provide financial solutions for for his clients. There's a lot of Bloomberg in the picture and a lot of numbers. There's no banter and no information flowing around the room. 

The trading floor is no longer the nerve-centre of a bank. It's a room full of (hopefully) smart people using technology and information to provide both simple and complex solutions to clients. There is still physical interaction going on; Huddles of people try to solve something; someone asks a colleague to watch phones (and screens) while he/she grabs a coffee, and so on.  But the morning meeting isn’t a physical gathering before the market opens, because the market’s always open. Instead, it's a conference call. It's often easier to call someone 20 feet away than leave your desk to find them, standing up and shouting is frowned upon and anyway, it’s much harder with banks of screens. And that Credit Agricole trading floor is for traders, sales people and structurers. Not a suitable place for me to hang out, then! 

A modern trading floor provides maximum information and analytical power to a workstation, filling as much screen space as can fit in front of one person, so that they can do their job to the best of their abilities. Doing that job involves computer-based analysis, electronic trading, electronic communication, and a smidgeon of actual old-fashioned face to face talking. If there’s information that can legally be gleaned from the flows through the system, an algorithm will do that and deliver it to the trader. 

What I need to be in work to do, is those conversations that help build teams, improve the flow of information and encourage us to question what we think and really understand what’s happening in markets. On a different post years ago, I wrote about the importance of creating a ‘virtual pub’ to encourage people to challenge views. Now I realise, there’s little point in the pub being virtual!

After lockdown ended I used, at first, to go into work in time for the 7am morning meeting, and sit in a near-empty office. After a while, I decided it was more productive to do the meeting from home, and head in around 10am. Now I wonder whether I shouldn’t vary between getting in for lunch with colleagues or arrive later, simply to chat to a few of them and then go to the pub. Because discussing marketing or publication plans is best done at lunch and debating markets is always best done in a pub. 

I can’t speak for other industries’ workplaces, but trading floors have changed dramatically in the last 30 years. So has the computing power available to me, both at home and at work, and the means of communication. We’ve come a long way since  the days of carrier-pigeons bringing news from Waterloo.I think the decision about where and how to work can only be answered by understanding how the workplace has changed. A trading floor, and any other place of work, still serves a purpose; it’s just a different purpose from the one it used to serve. The pub, which started life as a Covent Garden coffee house, still serves the same purpose as it did in the City a hundred years ago. 

A half-century of Dartmoor

A piece in the FT about 'The summer that changed my life' reminded me that it's 50 years since my parents bought a three-bedroomed house with neither mains electricity or water, at the end of a half-mile long track, on the edge of Dartmoor.  My Dad had taken my brother and I, along with his parents, to stay for a few days at the Forest Inn at Hexworthy in the Spring of 1971. I remember walking onto the weird landscape of the moor, and wandering down to the river Dart where I watched wagtails and chaffinches flit between granite rocks while brown trout swam in the peaty water. I never wondered why we were there,  but a few months later, we took the overnight ferry from Le Havre to Southampton and from there, we headed West along the A30, up and down, round bend after bend until we reached Devon. 

My strongest memory of that first holiday is that I arrived with bronchitis, which turned into pneumonia after I ignored instructions to stay in bed and swam in the stream in my pyjamas. One of my father's brothers had brought his family down so there were eleven of us, camping in and around the house.  Including four boys aged 9 and 10. My grandparents came to stay in a nearby hotel and given I was banned from outdoor frolicking, my grandfather taught the four boys how to play whist, then bridge, perhaps to reduce the amount of fighting that Monopoly seemed to cause.  I coughed up a lot of green slime but developed a lifelong love for cards. As I recovered, I went for walks by the stream with my gran, and we found otters, buzzards, and a kestrel nest.  The four boys made bows out of ash and arrows out of hazel. I  lost a lot of arrows and killed nothing with a bow, then or since! We had sword fights with each other and with bracken, and  we were learnt how to fly-fish. 

Over the next decade, we came back again and again. My father took us on long walks across the moor and I morphed from skinny 9-year old to fat 11-year-old, resentful of the way Dad waited for me as I struggled up the hill, sitting on a rock until I caught up and heading off before I could catch my breath. Then I grew taller and ran on ahead. I played chess with my grandfather and racing demon with my gran, cast flies into the Dart and never minded not catching much. We went to Torquay to fish for mackerel, and occasionally to Start Point to swim in the sea, though my father never saw the point of leaving the moor. 

I cycled here after I finished my A-levels, and came down with friends from University, either on the train or by car if anyone had one. When I brought my future wife down, we were dropped at the end of the lane in the pouring rain and I think she feared she was going to be murdered. Here we are again, but 15 years ago we bought a small cottage at the end of the lane, with electricity and wifi, so that I can come here without being divorced. My grandparents and parents have gone and the homes they lived in have been sold, leaving this as the one constant thread from my childhood. 

Born in Kenya, brought up in France, I live in London but my roots are here.  And one legacy of the pandemic is that I spend more time here, working with the sound of the stream in the background. Clients can tell where I am from the daily video I post but otherwise, the most practical difference between Canary Wharf, Highgate and Dartmoor is that the smallest building has the shortest distance between bed, kettle, and computer. Being dragged out of bed at the crack of dawn to 'help' milk the cows convinced me I didn't want to be a farmer, but if being up early is now the norm, at least I don't have to leave the house to get to the morning meeting. 

What makes a currency powerful?

The BIS Triennial Central Bank Survey of foreign exchange turnover was released last week. There were, perhaps, two main headline for the press to report. Firstly, the Age of the Dollar persists, and secondly, London still dominates.

The dollar is one of the two currencies traded in 88.3% of transactions, far ahead of the second-placed currency, the euro (which is one-half of 32.3%). The top four currencies are the same as they were in the 2004 survey (the Swiss franc has been replaced in the top five by the Australian dollar) and the dollar's share has marginally increased in that period (from 88.0%).  The UK's share of the OTC foreign exchange market has risen from 32% in 2004 to 43.1% now, while the US' share has fallen from 19.1% to 16.5%.

The fact that the FX market is still, as Brexit approaches, centered on London may at least mean that I don't have to move country again quite yet. There's a lot that should be written about changing nature of the industry and the challenges it - and the City - faces, but that's not today's story, which has two parts. Firstly, that the dollar's dominance is intact and what that means, and secondly that which currencies are used to transact foreign exchange doesn't really correlate very closely with which economies dominate global trade now. In both cases, China looms large.

On the surface, China is a 'loser' in this survey, at least to the extent that ambitions of challenging the dollar (in any make, shape or form) as the dominant global currency, are not being realised very fast. 0.1% of global FX trading took place in China in the last survey, much the same as was the case in 2004. The yuan meanwhile was involved in 0.1% of FX trades in 2004, and has risen to 4.3% now, taking it from 29th to 8th place in the overall rankings. That's progress, but it's still not to a dominant place.

There's no doubt that controlling the world's reserve currency has benefits for the US. For example,  long-term capital flows into the US regularly lag the size of the current account deficit, because there are plenty of central bank flows to make up the difference was others try to prevent their currency from appreciating. Of course, the downside to that is evident now, as the dollar is overvalued when the President, at least, wishes it wasn't.  More strategically important, is the ability of the US to leverage the dollar's status, for example by imposing fines on any firm which flouts US sanctions and allows dollars to flow in and out of prescribed countries. That allows the US to impose its geopolitical policy on there to a degree that isn't necessarily repaired the other way round. In turn, it irks any in Europe and Asia. Having more clout in Asia in particular, was one reason for the Chinese authorities to promote the use of the yuan in the first place.

What has happened with the euro however, demonstrates clearly how difficult it is to challenge the dollar's status. Back in 1992, the dollar was one-half of 82% of all transaction, while the second-placed Deutsche mark was involved in 39.6%. So the mark, back in 1992, had a bigger share than the euro does now -  in second place with 32.3%. Is being in second place, meanwhile, much use? It's hard to see how it really helps the ECB or the Eurozone in general. On that basis, any ambitions that China might have to establish the yuan as a really big part of the FX market, regionally or globally, is a tall order - and might not really be worth the effort.

But the size of the FX market, where, in what instruments and which currencies it takes, isn't the only measure of size that matters. 

In another part of the BIS website, you can also find the calculations for real and nominal efective exchange rates, and  the trade weights the BIS uses to calculate them. Back in 2004, China's share of global trade was a little below Japan's, and a little above the UK's. The US and the Eurozone were miles ahead of everyone else. Now, China is between the eurozone and the US, in second place in a market dominated by three really big players and a lot of smaller followers-on.

This means that China now has a big weighting in other countries' real effective exchange rates. And so, what happens to the Chinese yuan matters a lot. The table below shows how much of a weight each of the top 5 global currencies has in the effective exchange rates of the others. So, to take a politically-charged example, the pound is an important currency in Europe, with a weighting of 10.5% in the euro's trade-weighted value, but that's nowhere near the importance of the euro to the UK, with its 45% weighting. A major disruption to UK-Eurozone trade can hurt Europe, but would hurt the UK more.

If I just add up how much these 5 currencies matter for each other in total, I find that the euro is ore important than the others in driving effective exchange rates, but the yuan is more important than the dollar.

Why does this matter? Because China's currency policy may be becoming less passive (or more passive-aggressive). Between 2004 and 2016 the Chinese allowed the currency to appreciate in real terms by 60%, importing disinflation and exporting inflation to the rest of us. Re-orienting the economy away from exports and towards domestic source software growth played a part. Since mid-2016 however, the yuan has lost about 10% of its real value. That doesn't mean that the value of the currencyhas been manipulated, just that as the economy has slowed and the dollar has appreciated, the Chinese haven't always seen fit to intervene to keep the yuan strong to the same extent as they used to intervene to slow the pace of its appreciation.

The result has been that the other major currencies have all done better, in real effective terms, than a glance at bilateral exchange rates might suggest. The euro isn't as weak as a look at EUR/USD suggests, for example. But for the Chinese authorities, what this brings is clout. What the yuan's value does matters much more at a global level now, than it did before. Which begs another question - which would you rather focus on, the seemingly unattainable goal of grabbing some of the dollar's exorbitant privilege, or how to run your own currency policy to better effect, now that it affects even the biggest economies in the world?

“The dollar tends to fluctuate between been too high and being about right, but it has never been too low” Joe Gagnon

“Forget Tariffs. Here’s a better way to close the trade gap.” That’s the title of an article in Barron’s by Matthew Klein in which he argues in favour of a proposal by Senators Tammy Baldwin and Josh Hawley to require the Federal Reserve to keep the current account balanced around zero over 5-year periods. For the record, the US current account has been in deficit on average, by just over 2% GDP since the end the Bretton Woods era. 

The view behind the Baldwin-Hawley Bill is that the US current account deficit is a product of Americans consistently spending more than they earn, not because of profligacy on their part but because of foreigners consuming less than they produce (and saving as a result), dumping the excess into the US market and displacing US output (and jobs, and income). These over-saving foreigners enthusiastically reinvest the money they earn back into the US and the upshot is that the dollar has been consistently overvalued. Mr Klein cites Joe Gagnon, a former Fed economist who now works for the Peterson Institute, observing that “The dollar tends to fluctuate between being too high and being about right, but it has never been too low”. 

That’s an interesting statement, though it requires a caveat because what a currency being ‘too high’ means is up for interpretation. Broadly, there are two ways of looking at it, which come to different conclusions. The first is ‘PPP’-style valuation, which measures relative prices. That’s the valuation which matters if you’re tapping away on a keyboard by a swimming pool in a foreign country before heading out to dinner. The second is to look at where exchange rates are relative to a fundamental equilibrium that would be consistent with the current account being in balance (along with the rest of the economy) over the medium term.  

On a PPP basis, the dollar has been a bit more than 10% overvalued on average over the last 20 years against the currencies of its top five trading counterparts.  Perhaps unsurprisingly, the currency which has been, on average, most undervalued on a PPP basis against the dollar is the Chinese yuan. Today, the dollar is not only overvalued against all that group (yen euro, yuan, Mexican peso and Canadian dollar), but the only major currencies which are overvalued relative to the dollar are the Swiss franc and Norwegian krone, which are pretty much always overvalued on PPP. 

Fair enough: on the basis of PPP, the dollar is unambiguously overvalued today. It’s a very expensive foreign holiday destination, especially if you’re British! On the other hand, back on 2011, when the Brazilian Finance Minister was complaining about currency wars and the dollar was anchored by QE, the dollar was undervalued against all the major currencies except for the Turkish Lira, Korean won and Mexican peso.

The most-accepted alternative measure of valuation is FEER, which looks at how much a country’s real effective exchange rate needs to adjust to be consistent with medium-term balance. In June the IMF conducted its 2018 External Balance Assessment and concluded that the dollar was 8% overvalued at the end of last year. It’s worth noting that the euro is also overvalued on this measure, by 6% (because the current account surplus is entirely due to the weakness of the economy, rather than the valuation of the currency). The most undervalued currencies, according to the IMF, were the Japanese yen, Malaysian ringgit, Turkish lira and Mexican peso. The Chinese yuan is about right and among the G10 currencies, Sterling and Swedish krona stand out as being undervalued. 

The IMF hadn’t stated doing its external balance assessment back in 2011, when the dollar reached its post 2000 low. However, the Peterson Institute, where Mr Gagnon works, didn’t just make one assessment that year, it made two - in April and November (the dollar’s low was in July). And indeed, they concluded that the dollar was overvalued by 8 ½% in April, and 9.3% in REER terms in November. On which basis, it was still nearly 8% overvalued at its low point. The PIIE position therefore, might reasonable reflect Mr Gagnon’s that the dollar is sometimes overvalued, sometimes fairly valued but never undervalued – at least on a FEER basis. The yuan was 16% undervalued in 2011 meanwhile, and al the Asian ‘Tiger’ economies had very undervalued currencies. The euro was fairly valued (when EUR/USD was around 1.40). 

The easy conclusion is that however we look at it, the dollar is overvalued now. And that is the view of the US administration, alongside anyone who thinks the US current account deficit is a product of foreigners ‘dumping’ their exports in the US at the expense of American workers.

I’m instinctively wary of that argument. Apart from anything, any argument that says the Swiss franc is undervalued fails to pass the common-sense test.  In particular though, pinning all the blame for the US current account deficit on foreign rather than US behaviour, seems nearly as unfair as blaming everyone else for the UK’s (even larger) current account deficit. The US’ position in the global financial system means that, to varying degrees, we all import US monetary policy and that suits the US just fine when the dollar is cheaper (or less overvalued, if you will) but after the rest of the world was bludgeoned into boosting demand as the US ran very accommodative fiscal policy under President Reagan, and even when the dollar lost half its value between the 1985 peak and the end of the decade, the US still barley got the current account back into balance. The patsies then were the Japanese who embarked on policies to boost domestic demand that ended up with housing and equity bubbles, the hangover from which we call ‘Japanification’. Maybe it was all worth it to ‘win’ the Cold War, but the strong dollar of the mid 1980s was a product of US fiscal and monetary policy far, far more than it was the result of anything that anyone else was doing.  

From a policy perspective, the US solution to its problem is the same as the one facing others when they find their exchange rates in the wrong place because of US policy. Global interest rates and bond yields are correlated and the US, because it has enjoyed stronger growth than other major economies, has higher rates and higher yields than others too. And so it has a strong currency. This is exacerbated by easy fiscal policy. If the US wants a weaker dollar (and a smaller current account deficits, for that matter) it needs tighter fiscal policy and easier Fed policy, dragging US yields down to everyone else’s levels. If it wants to run domestic policies with no regard for anyone else, as it has always done, it may find out that like everyone else, it can’t go on doing that for ever. And if we find out that the US economic out-performance is unsustainable in a joined-up global economy (one that is suffering from a trade downturn as well as self-inflicted harm in the UK and the Eurozone)  then we may indeed find that the next trough in US rates and yields is lower than the last one and not that dissimilar to what other major economies are already seeing. 

11-11-11 2018. George, Thomas and Roland.....

My paternal grandfather was the youngest of six children born to Ambrose and Henrietta Juckes. Ambrose was the son of a Shropshire farmer, who became a doctor and spent much of his working life in Horsham, in Sussex.

Ambrose and Henrietta's four sons were dispatched to King's Canterbury. The eldest, Ralph, went on to Cambridge and then signed up for the Royal Engineers. The second, George, went to St Bart's to study medicine and on to Cambridge before signing up with the Rifle Brigade. The third son, Thomas, finished school in the summer of 1914 and signed up for the Sussex Regiment. The fourth, Richard, was 16 years old when the war ended. He survived the war along with his two sisters and Ralph, who was awarded the Military Cross in 1916, by which time both his brothers had been killed in 1915  Richard was my grandfather and told me stories of long summers in the 1920s when he rode horses, played cricket and tennis. It seemed idyllic when described that way, but perhaps not so much for the broken-hearted mother of two dead sons.

Ralph and Richard both become schoolmasters and after the second world war, farmers in Gloucestershire. Ralph's eldest son, Roland, joined the Royal Engineers like his father, and was also awarded the Military Cross, in 1944, but died soon after the commendation was made. My father, eldest son of the youngest of the Dr Ambrose Juckes' sons, was too young to fight in that war, and so her survived and so here I am. A beneficiary of the good fortune to have a grandfather too young for the first war and a father too young for the second. My mother's father signed up for the first war by lying about his age and survived but that's a story for another day. My father had four brothers and between them, they had seven sons and eight daughters, none of whom have had to fight in any wars at all. Not that there haven't been wars and sacrifices since 1945 - but by their scale they haven't caused the same devastation to a generation of young British men as the two big wars did.

Nor has anything we have done since wreaked the kind of economic devastation that the two wars did. I enjoyed David Smith's column in the Sunday Times this morning. If you don't like the paywall here's the link to his webpage. Citing Nick Crafts of Warwick University, he writes... 


“Britain incurred 715,000 military deaths (with more than twice that number wounded) and the destruction of 3.6% of its human capital, 10% of its domestic and 24% of its overseas assets, and spent well over 25% of its GDP on the war effort between 1915 and 1918.” 

But, as he points out, this was only part of the effect, as “economic damage continued to accrue throughout the 1920s and beyond”. The Great War ushered in a period of high unemployment and high government debt, with the last of the latter not paid off until three years ago under George Osborne’s chancellorship. Government debt rose above 100% of GDP in 1916 and did not come back down below that level (having hit 259% of GDP in the immediate aftermath of WW2) until 1963.

100 years after the Armistice, 10 years after the start of the global financial crisis,  and 4 1/2 months away from our self-imposed exit from the European Union, I can't hep thinking that the lesson for policy-makers is walls that it's better not to absolutely mess things up, than to search for some impossible utopia.

These three share my name and my heritage and made sacrifices on my behalf long before I was born. So I won't forget them.





The memorial to Thomas Roland Juckes, next to Le Pont du Capitaine Juckes, in Bures sur Dives.

Testing podcasts

I thought I'd try podcasting. Feel free to ignore me......10 years on